
COMPETITIVE EVENT MASTER PARTICIPANT LIST
Want to know how many competed in a certain area in year's past at SLC?
Competitive List SLC 2010
Competitive List SLC 2011
Marketing Vocabulary - You need to know the terminology to be successful in role plays and testing.
Performance Indicators
Common Performance Indicators for All Events
Finance Cluster Performance Indicators: FTDM, ACT, BFS
Business Management and Administration Cluster Performance Indicators: BLTDM, HRM
Marketing Cluster Performace Indicators: BTDM, MTDM, STDM, AAM, ASM, BSM, FMS, MMS, RMS, SEM, ADC, FMP, SEPP, PSE
Hospitality and Tourism Performance Indicators: HTDM, TTDM, HLM, QSRM, RFSM, HTPS

The 2012 topic for each occupational category is the development of a plan to enhance or introduce a customer loyalty program to an existing business or organization. Using an existing business of their choice, participants will research the current and potential use of customer loyalty programs and their effectiveness. Participants will develop a strategic plan to enhance or introduce customer loyalty programs and services into the current operations with the goals of building customer profiles, tracking sales, tracking visits, retaining current customers, improving customer service and expanding the current customer base.
DECA Competitive Event Checklist, 2012
DECA Written Statement of Assurances, 2012